Frequently Asked Questions

Q: How do I show up to my first appointment?

A: Please come shampooed, conditioned & air dried.

This is extremely vital for us to assess the health of your hair.

Failure to show up properly could result in us unable to perform services booked.

Q: Does your salon do children ?

A: No we do 16 and above.

Q: Where do I park ?

A: Our parking lot is located at 790 E Colorado. We validate for 2 hours. Please bring your ticket with you.

Q: I want to book an appointment with Acacia, I don’t see any availability?

A: Acacia’s books are currently closed.She opens her books the 1st of every month. Starting May 1st for June 2024.

You can also continue to check the website for cancellations.

There is no waitlist.

Q: How does the deposit work?

A: The 20% deposit go towards your service. The deposit is non refundable.

Q: What is the cancellation policy?

A: We have a 48 hour policy. Failure to cancel or reschedule your appointment before the 48 hour mark will result in 100% charge of service.

Q:Do you have a late policy ?

A: We allow a 15 minuet grace period. Anything after the 15 minute mark, you run the risk of not receiving full services booked.