Q: How do I show up to my first appointment?

A: Please come shampooed, conditioned & fully dry.

This is extremely vital for us to assess the health of your hair.

Failure to show up properly could result in us unable to perform services booked.

Q: Does your salon do children ?

A: we do 16+ and above

Q: Where do I park ?

A: Our parking lot is located at 790 E Colorado. Please bring your ticket with you for validation.

Q: I want to book an appointment with Acacia, I don’t see any availability?

A: Acacia’s books are currently closed. She opens her books the 1st of every month at 8 am PST.

You can also continue to check the website for cancellations.

There is no waitlist.

Q: How does the deposit work?

A: The 20% deposit go towards your service. Unless your appointment is canceled.

In the event you need to reschedule we offer a one time rescheduling within 30 days of your original appointment date.

The deposit is non refundable.

Q: What is the cancellation policy?

A: We have a 48 hour policy. Failure to cancel or reschedule your appointment before the 48 hour mark will result in 100% charge of service.

Q:Do you have a late policy ?

A: We allow a 15 minuet grace period. Anything after 15 minuets could result in appointment being canceled.