CANCELLATION POLICY
As a courtesy to our waitlisted clients & our artists schedules a nonrefundable deposit will be taken.
The 20% deposit will go towards services unless the appointment is canceled.
If you need to change or cancel your appointment, please give us at least 48 hours notice or the full price of the appointment will be charged.
Rescheduling
In the event you need to reschedule we offer a one time rescheduling within 30 days of your original appointment date.
LATE POLICY
As a courtesy to our clients appointment times, we allow a 15 minute grace period. Client’s arriving past the 15 minute mark risk not being able to receive full services booked.
GUEST POLICY:
Out of respect to our clientele, guests are not permitted.
Thank you for understanding and for your cooperation. We appreciate it greatly.
DRY CUT & STYLE
THIS IS REQUIRED FOR NEW CLIENTS
This includes a customized cut for YOUR texture. With a step by step guide on how to achieve & maintain healthy hair.
DRY CUT TO GO
FOR RETURNING CLIENTS ONLY
This is a customized dry cut for existing clients wanting to maintain their current shape.
If you would like to drastically change your current shape please book a cut & style
CUT, STYLE & HYDRATION
FOR CLIENTS NEEDING EXTRA TLC
This includes a customized cut for YOUR texture. Paired with a hydration service & a step by step guide on how to achieve & maintain healthy hair.
OUR MISSION
To create a safe space for wavy, curly & coily client’s. We empower our clients by embracing their natural texture. By focusing on hair health. We do not focus on westernized standards of beauty.
Your hair history, hair texture & journey to healthy hair is extremely unique. It should be treated as such.
With love,
Sanctuary
